Privacy Policy

Sona Foods (referred to here as “we”, “our” or “Sona Foods”) is committed to protecting the customer’s data with full confidentiality. We take privacy matters seriously and understand the importance of keeping personal information safe. Moreover, the privacy policy stated here applies to our offline and online practices of gathering data. Including the customer visit to our website https://www.sonafoods.com.pk/, participation in our online contests, purchase, inquiry about our offerings through any medium either social media or website. Furthermore, we collect personal information through numerous mediums including cookies installed on our website but ensure to protect it by all means.

The data we collect is solely to improve the experience of our customers. By using the website located at https://www.sonafoods.com.pk/ or buying our products online, you agree to our privacy policy. However, Sona Foods reserves all the rights to change privacy policy and we may update the policies from time to time without any notice

Customer’s Consent

You are advised to read the privacy policy carefully before submitting your personal information on any medium of Sona Foods including website & social media. However, your submission of personal information will indicate your consent in our favour & after that Sona Foods can store your personal information.

We may make full use of all information that is de-identified, aggregated, or otherwise not in personally identifiable form.

Collection of Personal Information

Before buying our products, we may ask you for personal information including name, contact number, residential address, email address etc. that will solely be used for reference and delivering of ordered products. Please note, we do not sell personal information to any third party. Your collected information helps Sona Foods in providing you with the required and appropriate products. We use such data to confirm the identity of our customers. Apart from this, we also collect payment information from the customers only through secure connections. In addition, we do not accept any responsibility for communication through any non-encrypted mediums or emails whereby the controlling access is beyond the control of Sona Foods.

Sensitive Data

Sona Foods may ask you for confidential information including your card details to process the payment for the required product. All the details you will enter on https://www.sonafoods.com.pk/ are processed through a secured and encrypted platform. Please note, we do not store or save any of your sensitive personal data in our systems. However, you may choose the other payment methods like cash on delivery as well.

Data Protection Notice

All the personal information collected by cookies, Google platform and advertising are on the behalf of Sona Foods. We never share personal information with any unauthorized party or other companies. However, the customers of Sona Foods have all the rights to ask for a copy of their personal information. If you want to know about your details which are saved in our files, or if you think that we have incorrect data, you can request a change. Further, if you feel your information is being misused, feel free to contact us through an inquiry email.

Confidentiality

Our confidentiality is at the core of everything we do at Sona Foods. Our policy regarding confidentiality limits us from sharing or revealing the information we have, but it is not limited to the nature of risk, the scope of work, or the field of discipline. The team of experts working at Sona Foods has signed a non-disclosure agreement, which restricts them from sharing personal details of customers with any unauthorized third party.

Information We Collect

Sona Foods could collect general information to cater your needs in the best possible manner. At the time of your visit at https://www.sonafoods.com.pk/, we may store, check or collect IP address, for marketing or reference purpose. Moreover, we gather such information to detect your location and provide you with personalised services.

We place a cookie on your gadget to help us know the identity when you log in, log out, and the number of times you visit the website. In addition to this, we may use analytics software in order to record your non-statistical details. We may also collect other general information such as browser details the country etc. to deliver fast, responsive and personalised services.

Our Cookies

Cookies are the text document used by Sona Foods on https://www.sonafoods.com.pk/ in order to identify browser and computer. The cookies only identify the IP address and not your personal information. Cookies help us to observe the website’s performance and the experience of visitors. Moreover, the cookies are also used by specific external service provides such as Google Analytics and Facebook.

Please note Sona Foods do not share any personal data of visitors to unauthorized third parties and Individuals. In addition, you can change the browser setting and easily accept or reject cookies. However, this right is reserved with Sona Foods and can be stopped at any moment.